Recently, Mr. Zhang, an after-sales service engineer from Tysim in the Yunnan region, braved scorching heat and high temperatures, driving for hours along winding mountain roads, to reach Luchun County in Honghe Prefecture, Yunnan Province, often referred to as the top county in China. He successfully conducted maintenance and servicing on Mr. Wang's KR125A rotary drilling rig. This effort exemplifies Tysim 's commitment to its "Devoted Service, Ten Years of Accompanying Progress" 2023 service outreach initiative.
Upon arriving at the construction site, Mr. Zhang, facing the scorching sun, immediately began his work. He rigorously followed Tysim 's after-sales service guidelines and standard procedures, conducting a thorough and comprehensive inspection, maintenance, and servicing of the customer's equipment to ensure the overall operational condition of the vehicle was excellent. In addition, Mr. Zhang also shared equipment usage tips, maintenance methods, and precautions with Mr. Wang's operators, helping the customer extend the equipment's lifespan and improve work efficiency.
Mr. Wang expressed his satisfaction, stating that Tysim 's product quality is reliable, and their after-sales service is dependable. He feels confident in choosing Tysim, and he appreciates the professional expertise and maintenance experience of the service engineer, which has enhanced his equipment's usability, allowing him to complete engineering projects more efficiently. Mr. Wang also firmly believes that with the assistance of Tysim drilling rigs, he can contribute to raising the overall living environment and infrastructure in rural mountainous areas, laying a solid foundation for the construction of residential environments and rural revitalization across the region.
The construction of beautiful rural mountain areas requires the support of highly reliable and stable equipment, along with top-quality service. Tysim, guided by the service philosophy of "Customer First, Integrity First," delivers professional, promptly, and considerate services. They uphold their 11823 service commitment and have established 16 major service support centers worldwide, ensuring that customers can access Tysim 's top-notch services at any time and from anywhere. This commitment has helped Tysim become a leading global brand in the field of small and medium-sized rotary drilling equipment manufactured in China.
Contact Person: Ms. Camilla
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